Privacy Policy

INTRODUCTION

  1. For the purposes of the General Data Protection Regulations 2018 (the “GDPR”) Newchem Technologies Limited will be the data controller in respect of data collected via https://www.newchemtechnologies.com/privacy-policy (this “Website”).
  2. The privacy and security of the users of the Website is important to us. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.
  3. Our privacy policy relates only to information that we obtain from you. If you visit a website operated by a third party through a link included on this Website, your information might be used differently by the operator of the linked website.

THE INFORMATION WE COLLECT AND HOW WE USE IT

The type of information and data we may collect about you includes:

  • your name;
  • your phone number and e-mail address;
  • details about the services you specifically request;

We will not collect or store any other sensitive personal information (as such term is defined in the GDPR) about you without your explicit consent.

The information you provide to us when using the website will be processed for the following reasons:

  • to deliver a quotation based on your request;
  • to process any request for advice or information supplied by us;
  • to comply with our statutory and regulatory obligations;

You agree that personal data relating to you may be anonymised and the anonymised data may be used by Newchem Technologies Limited in connection with the compilation of statistical information.

Any information that we collect about you is stored electronically on our database. It may also be printed and stored in our filing system.

OUR USE OF COOKIES AND OTHER INFORMATION GATHERING TECHNOLOGIES

We may use information tracking and gathering technologies that record and store information about users of the website automatically. This can include using a "cookie" which would be stored on your browser. This information does not identify you personally.

We use this information to help us identify click stream patterns, to improve our website and to learn about the number of visitors to our website and the types of technology our visitors use.

We use cookies based on your 'implied consent', which means that if you continue to use our Website, we will assume you are happy for us to set cookies. If you are not then there are a number of things you can do, which includes adjusting your computer's settings to block cookies, or to accept them only on confirmation from you.

Your browser's 'help' option will tell you how to adjust your cookie settings. However, please be aware that if you choose to delete or restrict cookies, some features of our website may not work. You can also visit the AboutCookies website, for more information about cookies and how to manage them.

HOW WE PROTECT YOUR INFORMATION

We will keep your personal information confidential except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction. To comply with the GDPR we follow strict security procedures for storing data.

The personal information that we hold will be held securely to ensure no unauthorised disclosure or access. The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all of your communications with us.

UPDATING YOUR DETAILS

If any of the information that you have provided to us when you apply to enter an event changes, for example if you change your email address, please contact us at [email protected]

YOUR CONSENT

By submitting your information to us on the quotation and contact forms, you consent to the use of that information as set out in this privacy policy. If we change this privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We may also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of our website will signify that you agree to any such changes.

GENERAL

Should you wish to obtain a copy of the personal data that we hold on you, please send an e-mail to [email protected]. As soon as we are satisfied as to your identity, we will send to you a copy of all the data that we hold concerning you.

If you have a complaint regarding any breach of this privacy policy, please contact us [email protected]. When we receive the complaint, we will review it and ensure that we are in compliance with our privacy policy and all applicable laws. We will contact you to inform you of the results of our review of your complaint.